The Service Profit Chain

Author: James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger, W. Earl Sasser

hardback Category: Management & Management Techniques SIMON & SCHUSTER Bestselling book in our bookstore! Regular book price: 23.33 EUR Discount: -36 % Fastbooks book price: 14.75 EUR (price updated on 30.01.2026) Free delivery to EU countries (and more) more Reader's comments and book reviews: Amazon

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