Metrics for IT Service Management: ITSM Library

Author: Peter Brooks, Peter Brooks, Jan Van Bon, Tieneke Verheijen, IT Service Management Forum

paperback Category: Computing Category: Computing: General Category: Business Applications Category: Teaching Skills & Techniques Category: Teaching Skills & Techniques Category: Management & Management Techniques Van Haren Publishing Fastbooks book price: 45.41 EUR (price updated on 03.04.2026) Free delivery to EU countries (and more) more Reader's comments and book reviews: Amazon

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