Just Listen

Author: Mark Goulston

hardback Category: Business & Management Category: Advice On Careers & Achieving Success Category: Business Communication & Presentation Category: Management & Management Techniques Category: Office & Workplace Category: Customer Services HarperCollins Focus Fastbooks book price: 40.15 EUR (price updated on 05.11.2025) Free delivery to EU countries (and more) more Reader's comments and book reviews: Amazon

With this book we also recommend the following books:

Real Influence Price: 23.14 EUR

Start With Why Price: 15.18 EUR 14.58 EUR

Turning Pro Price: 11.21 EUR

Power Questions Price: 20.99 EUR

Books from category Customer Services

More than books

Raving Fans Price: 10.57 EUR 6.79 EUR Show book details	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Price: 10.59 EUR Show book details
Moments of Truth Price: 13.03 EUR Show book details	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Price: 14.46 EUR Show book details
The Thank You Economy Price: 40.24 EUR Show book details	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Price: 27.31 EUR Show book details
Competing Against Luck: The Story Of Innovation And Customer Choice Price: 20.34 EUR Show book details	When Customers Think We Don't Care Price: 33.78 EUR Show book details
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Price: 46.65 EUR Show book details	Relationship Marketing: Concepts and Cases Price: 65.96 EUR Show book details
The Privacy Payoff Price: 25.72 EUR Show book details	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Price: 20.89 EUR Show book details
Customer Service Price: 53.09 EUR Show book details	Customer Relationship Management Price: 21.98 EUR Show book details
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Price: 33.75 EUR Show book details	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Price: 40.21 EUR Show book details
What Customers Want Price: 51.48 EUR Show book details	The Ten Demandments Price: 17.93 EUR 0.00 EUR Show book details
Clients Forever Price: 10.75 EUR 0.00 EUR Show book details	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Price: 12.02 EUR 0.00 EUR Show book details