Books from category Customer Services

Raving Fans

Book

Price: 10.57 EUR 6.79 EUR

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Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company

Book

Price: 10.59 EUR

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Moments of Truth

Book

Price: 13.03 EUR

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You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service

Book

Price: 14.46 EUR

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The Thank You Economy

Book

Price: 40.24 EUR

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Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

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Price: 27.31 EUR

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Competing Against Luck: The Story Of Innovation And Customer Choice

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Price: 20.34 EUR

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When Customers Think We Don't Care

Book

Price: 33.78 EUR

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CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications

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Price: 46.65 EUR

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Relationship Marketing: Concepts and Cases

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Price: 65.96 EUR

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The Privacy Payoff

Book

Price: 25.72 EUR

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Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines

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Price: 20.89 EUR

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Customer Service

Book

Price: 53.09 EUR

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Customer Relationship Management

Book

Price: 21.98 EUR

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Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies

Book

Price: 33.75 EUR

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Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff

Book

Price: 40.21 EUR

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What Customers Want

Book

Price: 51.48 EUR

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The Ten Demandments

Book

Price: 17.93 EUR 0.00 EUR

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Clients Forever

Book

Price: 10.75 EUR 0.00 EUR

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What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain

Book

Price: 12.02 EUR 0.00 EUR

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