Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company

Author: Ken Blanchard, Kenneth H. Blanchard, Jim Ballard, Frederic E. Finch

paperback Category: Customer Services HarperCollins Publishers Fastbooks book price: 10.79 EUR (price updated on 30.01.2026) Free delivery to EU countries (and more) more Reader's comments and book reviews: Amazon

With this book we also recommend the following books:

The Little Book of Coaching Price: 10.51 EUR

Gung Ho! Price: 10.49 EUR

Raving Fans Price: 19.23 EUR

Raving Fans Price: 10.57 EUR

Books from category Customer Services

More than books

Raving Fans Price: 11.89 EUR Show book details	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Price: 10.79 EUR Show book details
Moments of Truth Price: 15.91 EUR Show book details	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Price: 14.65 EUR Show book details
The Thank You Economy Price: 40.77 EUR Show book details	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Price: 32.61 EUR Show book details
Competing Against Luck: The Story Of Innovation And Customer Choice Price: 20.43 EUR Show book details	When Customers Think We Don't Care Price: 34.22 EUR Show book details
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Price: 47.26 EUR Show book details	Relationship Marketing: Concepts and Cases Price: 66.83 EUR Show book details
The Privacy Payoff Price: 26.07 EUR Show book details	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Price: 21.18 EUR Show book details
Customer Service Price: 53.79 EUR Show book details	Customer Relationship Management Price: 21.84 EUR Show book details
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Price: 34.13 EUR Show book details	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Price: 40.74 EUR Show book details
What Customers Want Price: 52.15 EUR Show book details	The Ten Demandments Price: 17.93 EUR 0.00 EUR Show book details
Clients Forever Price: 10.75 EUR 0.00 EUR Show book details	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Price: 12.02 EUR 0.00 EUR Show book details