Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience


Book
paperback
Category: Customer Services
John Wiley & Sons Inc
Fastbooks book price: 16.04 EUR
(price updated on 30.01.2026)

Free delivery to EU countries (and more) more

Reader's comments and book reviews: Amazon

Books from category Customer Services

Raving Fans

Book

Price: 11.89 EUR

Show book details

Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company

Book

Price: 10.79 EUR

Show book details

Moments of Truth

Book

Price: 15.91 EUR

Show book details

You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service

Book

Price: 14.65 EUR

Show book details

The Thank You Economy

Book

Price: 40.77 EUR

Show book details

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Book

Price: 32.61 EUR

Show book details

Competing Against Luck: The Story Of Innovation And Customer Choice

Book

Price: 20.43 EUR

Show book details

When Customers Think We Don't Care

Book

Price: 34.22 EUR

Show book details

CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications

Book

Price: 47.26 EUR

Show book details

Relationship Marketing: Concepts and Cases

Book

Price: 66.83 EUR

Show book details

The Privacy Payoff

Book

Price: 26.07 EUR

Show book details

Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines

Book

Price: 21.18 EUR

Show book details

Customer Service

Book

Price: 53.79 EUR

Show book details

Customer Relationship Management

Book

Price: 21.84 EUR

Show book details

Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies

Book

Price: 34.13 EUR

Show book details

Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff

Book

Price: 40.74 EUR

Show book details

What Customers Want

Book

Price: 52.15 EUR

Show book details

The Ten Demandments

Book

Price: 17.93 EUR 0.00 EUR

Show book details

Clients Forever

Book

Price: 10.75 EUR 0.00 EUR

Show book details

What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain

Book

Price: 12.02 EUR 0.00 EUR

Show book details