Managing Knock Your Socks Off Service: Revisions by Chip Bell and Dave Zielinski

Author: Chip R. Bell, Chip R. Bell, Ron Zemke, John Bush, David Zielinski

paperback Category: Customer Services Amacom Fastbooks book price: 19.63 EUR (price updated on 11.06.2026) Free delivery to EU countries (and more) more Reader's comments and book reviews: Amazon

With this book we also recommend the following books:

Knock Your Socks Off Service Recovery Price: 18.79 EUR 16.51 EUR

Magnetic Service Price: 19.64 EUR

Wired and Dangerous (1 Volume Set) Price: 22.37 EUR

Customers as Partners Price: 26.20 EUR

Books from category Customer Services

More than books

Raving Fans Price: 10.57 EUR 7.32 EUR Show book details	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Price: 10.94 EUR Show book details
Moments of Truth Price: 15.84 EUR Show book details	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Price: 14.72 EUR Show book details
The Thank You Economy Price: 40.96 EUR Show book details	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Price: 27.46 EUR Show book details
Competing Against Luck: The Story Of Innovation And Customer Choice Price: 20.59 EUR Show book details	When Customers Think We Don't Care Price: 34.39 EUR Show book details
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Price: 47.49 EUR Show book details	Relationship Marketing: Concepts and Cases Price: 67.16 EUR Show book details
The Privacy Payoff Price: 26.20 EUR Show book details	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Price: 21.27 EUR Show book details
Customer Service Price: 54.04 EUR Show book details	Customer Relationship Management Price: 24.07 EUR Show book details
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Price: 34.45 EUR Show book details	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Price: 40.94 EUR Show book details
What Customers Want Price: 52.40 EUR Show book details	The Ten Demandments Price: 17.93 EUR 0.00 EUR Show book details
Clients Forever Price: 10.75 EUR 0.00 EUR Show book details	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Price: 12.02 EUR 0.00 EUR Show book details